Status - Customer Order

Customer orders always have two statuses in the customer order header – the highest and the lowest. These indicate the highest and lowest status of the customer order lines. The statuses are automatically updated after each activity on the customer order line.

Customer order header can be initiated with optional statuses that will affect the status of the customer order lines. These are:

00

Entry in progress (no order lines exist)

05

Customer quotation, all lines get status 05

10

Preliminary customer order, all lines get status 10

20

Final/released customer order, all lines get a status according to their progress in the customer order flow

90

Deleted customer order (no more open order lines exist)

Status 05, 10 or 20 can be defaulted from the customer order type. The choice between status 10 or 20 can be specified manually in the customer order header in 'Customer Order. Open' (OIS100/E).

The customer order status can be changed manually from 10 (Preliminary) to 20 (Final) in the customer order header in 'Customer Order. Open (OIS100). This can also be done by separately approving customer order lines in 'Customer Order. Approve' (OIS115).