Customer Local Exceptions
Customer information such as contact information, financial information, insurance details, and delivery terms can be maintained as customer local exceptions in 'Customer. Open Local Exceptions' (MFS610). In (MFS610), customer master data are maintained per division. The program is accessed from 'Customer. Open' (CRS610) through related option 17='Local exception'.
Outcome
The customer local exception data is completed in the customer local exception table with, for example, contact information, financial information, insurance details, and delivery terms.
The table CCUDIV (Customer local exceptions) is updated.
Follow these steps
- Start 'Customer. Open' (CRS610).
- Select a customer and use related option 17= 'Local exception' to open 'Customer. Open Local Exceptions' (MFS610).
- Select option 1='Create', specify the relevant customer local exception data, and click Next.
Field settings for customer local exceptions
- 0-'Not displayed'
- 1-'Display not change'
- 2-'Display & change'
The field setting 0-'Not displayed' or 1-'Display not change' implies that the field is not to be maintained through the local exception for the given division. An update in (CRS610) is to be reflected in (MFS610) once (CRS610) is closed.
The field setting 2-'Display & change' implies that the field is to be maintained through a customer local exception. When this setting is selected, the field is never to be automatically synced with the value specified in the customer master (CRS610).