Display and Restart Interrupted Payment Transactions

This document describes how to configure M3 Business Engine to support credit card payments in the customer order entry using a third-party provider.

Overview

If 'Cash Payment. Open' (OIS215) is interrupted when transactions are entered, the transactions are displayed in 'Interrupted payment transaction. Open' (OIS233) and can be restarted or deleted.

Restart or delete an interrupted transaction

In (OIS233) it is possible to:

restart the interrupted transactions. You are automatically directed to (OIS215) where you can continue to process the transactions.
delete an interrupted transaction.
Note: Transactions including a credit card payment where the cash desk uses externally managed credit card payments are not deleted. You must restart the transaction and continue the credit card processing in (OIS215).
Mass delete: Enter a selection of cash desks. If the interrupted payment transaction has a payment date that is earlier than next validation date of the cash desk, the transactions are deleted.
Note: Only transactions where the user has the authority to use the cash desk are deleted. Credit card transactions are also deleted.

We recommend you to check (OIS233) before performing the end of day process.