Next Manual Function
This document explains how next manual function (NMF) affects the customer order flow.
Next Manual Function is one of the most important parts of the customer order type. Next Manual Function controls how far an order is to be processed automatically after customer order entry. The name alludes to which function is to be carried out manually after one ore several steps have been processed automatically.
Outcome
Customer orders entered are processed to the extent, defined by the Next Manual Function.
Before you start
There are no prerequisites. Next Manual Function is entered when a customer order is defined.
Description
The alternatives for Next Manual Function are described below.
- 0 - No further automatic processing of the order. Can only be used for customer quotations.
- 1 - According to the settings on the connected dispatch policy in 'CO Type. Open' (OIS010/J). Only dispatch policies with auto level 3 or 4 are allowed. The 'Release for allocation' and 'Release for picking' settings on the dispatch policy in 'Dispatch Policy. Open' (MWS010/E) to determine the next manual step.
- 2 - According to the settings on the connected dispatch policy in 'CO Type. Open' (OIS010/J). There is no hard coded difference to Next manual function 1.
- 3 - Invoicing in 'CO Invoice. Print' (OIS180). Picking confirmed automatically when the order is completed.
-
4 - No function follows. The invoice or cash receipt is invoiced and printed immediately.
Note: The disadvantage of setting next manual function to 4 is that the invoice is automatically generated when you exit the customer order entry. This means that you will not be able to correct an order if you have entered an incorrect value, for example, quantity, price, discount, etc. To correct such an error, you have to create a corrective invoice via option 14 in 'Invoice. Display' (OIS350), or generate a credit order or an adjustment order in 'Customer Order. Open' (OIS100) using a customer order type whose order category is 2=Credit order or 6=Adjustment order.
Valid Next Manual Function per Customer Order Category
Not all Next Manual Functions are valid for all customer order categories.
The valid combinations are described in the table below.
| CO category | Description | Valid Next Manual Function |
|---|---|---|
| 1 | Normal sales order | 1, 2, 3 and 4 |
| 2 | Credit order | 3 and 4 |
| 4 | Sales quotation | 0 |
| 5 | Cash order | 4 |
| 6 | Adjustment order (sales price/discount) | 2, 3 and 4 |
| 9 | Payment of bonus/commission | 3 and 4 |
| C | Debit or credit for charges | 3 and 4 |
Preliminary Order
If preliminary orders are used, an order will be stopped at status 10=Preliminary, regardless of which Next Manual Function is used. This is controlled by the Preliminary order field in 'CO Type. Open' (OIS010/E). A preliminary order must be approved in 'Customer Order. Approve' (OIS115) before it can continue in the order flow according to Next Manual Function.