Enter Comment in Customer Order Header

This document explains how to enter a comment in an entered customer order. A comment can be entered as either introductory comment (pre-text) or closing comment (post-text).

Outcome

  • A comment is entered in the order header and will be printed on the documents specified.
  • The document type for which the comment was entered is marked in the selection window for the order. In this way it is possible to identify documents containing comments.
  • For internal documents, comments are printed in the local language, while external documents are printed in the customer's language.

Uses

Comments related to the customer order can be entered both in front of and after the other information in the order header.

Before you start

  • A customer order must be specified.
  • The document group for which the comments are printed must be specified.

Follow these steps

  1. Start 'Customer Order. Open' (OIS100).

  2. Select the customer order number and select option 16=Pre-text or option 17=Post-text. The Pre-text or Post-text dialog box is displayed.

  3. Specify 1 for the documents on which the comments will be printed. Press Enter. The text dialog box is displayed.

  4. At the top of the dialog box, specify language and name for the comment and if the comments should be printed on internal or external documents.

  5. Specify your comments for the first document type. You can also select a predefined text block. Click Exit.

  • If more documents were specified in the Pre-text or Post-text dialog box, a text dialog box is displayed.
  • When the last comment is specified, the (OIS100/A) panel is displayed again.

Note that it is also possible to specify pre-text and post-text in 'Customer Order. Open Line' (OIS101/B) using F16=Pre-text or F17=Post-text.

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