Invoicing and Financial Transactions Overview

Customer order invoicing is part of the customer order workflow and is used when one of the following scenarios is met:

  • A customer order has been entered and the order is partially or fully delivered, and it is ready to be invoiced.
  • It is used for advance invoicing and other prepayment invoicing scenarios when a payment before delivery is performed.

Customer order invoicing is performed in:

  • 'CO Invoice. Print' (OIS180)
  • 'Customer Invoice. Print' (OIS151) via 'Co Delivery. Open' (OIS150), or via 'Customer order. Open Toolbox' (OIS300)
  • By immediate invoicing
  • By automatic invoicing.

An invoice can be printed immediately after customer order entry is completed. This is managed on the customer order type in 'CO Order Type. Open' (OIS010) by setting the 'Next manual function' to 4.

Automatic invoicing means that the invoice will be printed automatically when the delivery is ready for invoicing.

After using this process, the delivery status of a customer order delivery is, at the least, raised from 60 (delivered) to 70 (invoiced). If 'Update account entry' is set on (CRS722/E) then the status will be 75 (Posted) and if 'Direct transfer to FIM' is set as well the status will be 80 (Ledgers updated).

The different parts of the invoicing process can be split into these subcategories:

Settings

  • Customer Order Types
  • Defer Invoicing until Customer Order is Fully Delivered
  • Invoice Post-processing
  • Settings – Invoice.

Workflow

  • Invoice customer order manually
  • Invoicing customer orders
  • Print advance invoices in batch
  • Create corrective Invoice in sales management.

Sub-workflow

  • Create advance invoice proposal manually
  • Print preliminary invoice
  • Defer invoicing until customer order is fully delivered
  • Internal approval of customer order delivery for invoicing
  • Print invoice copy
  • Restart invoicing.

Specific types of invoices

  • Advance invoice
  • Corrective invoice
  • Prepayment invoice
  • Summary invoice.