Cash Customer Process

This document describes the cash customer process.

Overview

Cash customers only transact with cash payments and, thus, never have outstanding credit.

A customer in 'Customer. Open' (CRS610) is identified as a cash customer by selecting the 'Cash customer' check box on the J panel. As an effect, credit limit records in 'Credit Limit. Open' (CRS315) are not created, allowing for faster processing of functions 'Upd inv amount' in CRS930 (Update customer with invoice amount from ledger) and 'Upd cus backlog' in OIS935 (Update payer with order-value not invoiced).

There are two types of processes for which you are ensured a cash payment:

  • The payment document processes using 'Adv invoicing' set to 3 or 4 on 'CO Type. Open' (OIS010/K). These processes require payment to be received before the release of the picking list or release of purchase order proposals.
  • The credit card process used by selecting the 'Credit card' check box on the selected payment method. This process requires a valid credit card authorization to proceed with the order.

If you want to use a cash customer as payer in any other process, you must select 'Cash cus proc' on a payment term. For such processes, you must ensure that cash payment is received since outstanding credit is not monitored for cash customers.

Cash customers cannot constitute or be included in credit groups.