MHS850MI Customer Returns

Processing of customer returns in MHS850MI can be performed as a direct put-away using qualifier '30D' or transaction 'AddCOReturn'. If separate collecting and inspection steps are preferred, qualifier '30A' should be used in the generic warehouse transactions.

For qualifier '30A', the field 'Inspection result type’ (field IRES) uses the input to determine the action of the transaction. The values accepted are:

• 0 or blank = Receive customer return line
• 1 = Rejected
• 2 = Repairable
• 3 = Returned to customer
• 4 = Returned to supplier
• 5 = Approved

Value '0' or blank is used to receive quantity on a customer return line whereas values '1' - '5' are used in the inspection step and determine what the outcome of the inspection is. It is only possible to report the inspection result for one return action at a time. For example, if some of the returned quantity should be approved and some rejected, the transaction must be run twice. One time for each inspection action.

For a sublot-controlled item, both the receival and inspection transactions must be followed by transaction AddSubLine to record each sublot.