Work Order Generation

Outcome

After reading the document, you will have a better understanding of what happens to work requests when they are converted into work orders. This includes knowledge of how different parameter settings allow several work requests to be combined into one work order, how work orders can be automatically closed after release, how material requirements are treated, how printing is done and what happens to the original work request record.

How the System Is Affected

The information should be useful when you decide how to work with work requests and work orders.

Before You Start

There are no specific starting conditions to be considered.

Follow These Steps

Work requests can be merged under the same work order number in different ways depending on the order type used in 'Work Order Type. Open' (MOS120). Merging differs depending on whether the order type uses order category 50=Inspection order, or whether any of the other order categories are used.

What follows is an explanation of how work requests will be treated depending on the parameter settings for the different work order categories.

Work Request Merging

Merging Requests Where the Order Type Is Other Than 50

1. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 3, no merging will take place.

2. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 2, merging will take place where:

   • The order type is the same
   • The service is the same
   • The equipment is the same
   • The event type is the same.

3. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 1, merging will take place where:

   • The order type is the same
   • The equipment is the same
   • The event type is the same.

4. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 0, merging will take place where:

   • The order type is the same
   • The event type is the same.

     In this case (4), the equipment number in the work order header in 'Work Order. Open' (MOS100) will be the site code since the work order can have operations from many different pieces of equipment.

Merging Requests Where the Order Type is 50

1. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 3, no merging will take place.

2. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 2, merging will take place where:

   • The order type is the same
   • The service is the same
   • The equipment is the same
   • The event type is the same
   • The work center is the same.

3. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 1, merging will take place where:

   • The order type is the same
   • The equipment is the same
   • The event type is the same
   • The work center is the same.

4. If parameter 090 in 'Work Order Type. Open' (MOS120) is set to 0, merging will take place where:

   • The order type is the same
   • The event type is the same
   • The work center is the same.

     In this case (4), the equipment number in the work order header in 'Work Order. Open' (MOS100) will be the site code since the work order can have operations from many different pieces of equipment.

Work Request Printing

If parameter 180 in 'Work Order Type. Open' (MOS120) is activated, the work orders will be automatically printed to the designated printer when they are released.

Auto-Closure of Work Order after Release

If the work request had an order type of 10, the system will automatically close the work order along with its operations as soon as it is printed after order release. This requires that the work order type used be set to print the work order automatically after release.

Material Impact

When the work request is released to a work order with status 20, all necessary material reservations will be made. These can be seen in 'Req/Distr Order. Open' (MMS100). The material status will also change in 'Material Plan. Open' (MMS080).

Non-stocked materials and subcontracted operations will create purchase requirements in 'Purchase Requisition. Open' (PPS180). For subcontracted operations, a special entry will remain in 'Work Request. Open' (MOS170) until the purchase requirement is converted into an order. When that happens, the work request record is removed automatically.

The Request Record

The original work request is transferred to 'Serialized Item. Open Service History' (MOS180), where it is updated as the status of the work order changes.