Register Maintenance Customer Order Details for Material Loan Order
This document explains how you register a maintenance customer order (MCO) line with the details about a component that will be lent to a customer.
Use this instruction when you have defined the order header.
Outcome
- An MCO line for a material loan is created.
- A requisition/distribution order for a movement of the loan-out component is created in 'Req/Distr Order. Open' (MMS100).
- The component can be delivered to the customer. Note: Ownership of the component does not change.
These tables are affected:
- Order line (ACUORL)
- Order line summary (ACUOLS)
- Stock transaction header (MGHEAD)
- Stock transaction details (MGLINE).
Before you start
- The starting conditions listed in Handling Material Loan Orders must be met.
- An MCO header must exist in 'Maintenance CO. Open Toolbox' (COS280) or 'Maintenance Customer Orders. Open' (COS100).
- The component that will be lent out must exist in 'Item. Open' (MMS001).
- The sequence used to search for the item number must be defined in the 'Check sequence – item ID' field on the P panel. If you want to use the customer's item number, that number must be defined in 'Customer. Connect Item' (OIS005). If you want to use the alias number, that number must be defined in 'Item. Connect Alias Number' (MMS025). If you use alias numbers, you must also define the sequence in which to search for the alias number in the 'Search sequence' field on the P panel.
Follow these steps
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Start 'Maintenance Customer Orders. Open' (COS101/B).
This panel can be accessed in these ways:
- Select the MCO header in (COS280) or (COS100) and select related option 11='MCO Lines'.
- Use panel sequence XX1 when you enter the MCO header (recommended method).
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Select the appropriate registration alternative. Use F13 to access the change panel.
The valid alternatives are 1-'Detailed entry' for each order line and 2-'Fast entry' where the detail panels are only displayed when something goes wrong.
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Set an appropriate panel sequence. Press Enter to return to the B panel.
This instruction is based on panel sequence EF.
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Select line type 3 for a loan-out order.
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Specify a value in the 'Service' field if it is blank, the item identity of the component to be loaned out in the 'Product' field, the lot number of the component that you send to the customer and a quantity. Press Enter to display the E panel.
The 'Service' field is left blank if the description on the MCO type is blank.
You can also specify the alias number of the item or the customer's item number. Note, that the item number in (MMS001) is retrieved automatically during entry and used on the picking list and other internal documents.
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Set the service price method to 6-'Loan out'. Press Enter to display the F panel.
If you do not want to create a distribution order in (MMS100), set the status to '05'.
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Specify the date on which the customer wants the component to be delivered and the date on which the customer plans to return the component. Press Enter to return to the B panel.
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Either press F3 to exit or F12 to access the (COS100/F) panel to generate the order.
The order is generated as soon as you exit (COS100). When it is generated, the exchange line status is set to '30'. This indicates that a record is created in (MMS100).
The record in (MMS100) can be accessed using related option 41='Req/Distr Order' on (COS101/B).
It is also possible to access the material plan in (MMS080) using related option 42='Material Plan'.