Generate Interval Based Work Request Manually - Standard Entry

This document explains how you generate a work request from an interval-based service.

Use this instruction when you need to trigger a service earlier than normal. This could, for example, be the case when a machine has been subjected to greater stress than normal.

Outcome

A work request is created specifying the work to be performed and the machine on which it should be performed.

The work request is displayed in 'Work Request. Open' (MOS170) where it can be estimated, replanned and released to become a work order in 'Work Order. Open' (MOS100).

The operations can be viewed and modified in 'Work Request. Open Toolbox' (MOS197), where the work request can also be released to (MOS100).

When replanning a work request, it is possible to:

  • Add new operations and change existing ones
  • Add new spare parts and purchase requirements and change existing ones
  • Add specific tools and change existing ones
  • Check the capacity and allocate employees.

Information about the work request is stored in the following files:

  • Work request header (MWOPLP)
  • Work request operations (MMPOPE)
  • Schedule master (MSCHMA).

Before you start

  • A service with maintenance limits must exist in 'Service. Open' (MOS300). The service must have at least status 20.
  • A serialized item/equipment must be defined in 'Equipment/Serialized Item. Open' (MMS240) if the work request is to be defined for equipment.
  • A position must be defined in 'Model/Site. Connect Position' (MOS440) if the work request is to be defined for a position.
  • If 'Approved by' is specified, this user must be defined in 'User. Open' (MNS150).
  • The basic parameters should be set in 'Work Request. Open' (MOS170/P). Refer to Set Basic Parameters for Entry of Work Requests.

Follow These Steps

Create New Work Request

  1. Start 'Work Request. Open' (MOS170/B).

  2. On the B panel, select sorting order 15 and enter either a position or equipment to which the request should be linked. Specify whether a position or equipment number was entered.

    The browse function will default to the site defined in sorting order 12 in (MOS170). This means that for multi-site installations, the correct position structure might not appear if the correct site is not set.

  3. Enter a structure type, if required, and a service to be used for the work request. Select Create to display the G panel.

    Information about the person responsible, facility, equipment/position, serial number, service and structure type is copied from the B panel and is displayed on the G panel.

  4. Enter a different person responsible for the request if the person is someone other than the current user, and the ID of the person who needs to approve the work request. (These fields are filled in by default and can remain as they are if the information is correct.)

  5. Enter a requested start/finish date and time, if applicable.

    This the point of time – at the earliest and latest – that the work is allowed to be planned to start. These dates are used mainly for informational purposes.

    If the work request is connected to a customer order or a workscope, the requested dates will be retrieved from the customer order/workscope instead.

  6. Enter a start or a finish date and time, depending on whether you use forward planning or backward planning.

    These are the dates when the work is planned to start (and for which material and tools will be reserved) and finish.

  7. Enter a short description and a text, if required.

    The description will default from 'Service. Open' (MOS300). If a reason code is entered, it will default as the description if the field is left blank.

    The first two lines of free text can be entered. If more text is needed, the record must be saved and then edited, or the T panel should be specified in the panel sequence.

    The text is not printed on the standard work order printout. This text is passed on to the work order notepad text in 'Work Order. Open' (MOS100).

  8. Verify the status and the priority and make adjustments, if required.

    The status is copied from the service in 'Service. Open' (MOS300).

    The priority is set in one of the following ways: If parameter 360 in 'Work Order Type. Open' (MOS120) is greater than 0, this value is used. If it is set to 0, the priority on the serialized item/equipment in 'Equipment/Serialized Item. Open' (MMS240) is used.

  9. Enter a transaction reason (optional) and whether the equipment should be shut down in order to carry out the work.

    This flag needs to be set for the work order to appear in 'Work Center Schedule. Open' (PMS230).

  10. Change or enter the estimated downtime, if applicable.

    The estimated downtime defined for the service in 'Service. Open' (MOS300) is proposed by default.

  11. Enter a reference order type, number and line (optional).

    If the reference order category is 0, the field may also contain the work scope.

  12. Enter a request budget and an estimated cost, if applicable.

  13. Enter an alternate routing (normally blank for plant maintenance). Press Enter to finish.

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