Assignment Statuses

Abstract

This process should be followed when assigning statuses to field order assignments.

You can view the assignment statuses on the operation element in 'WO Operation. Open Operation Element' (MOS104) and make selections on assignment statuses in 'Maintenance Scheduling Board. Open' (MOS199). Each time the assignment statuses are changed, a log record is written in 'Event Log' (MOS102).

Background

The assignment status is a part of M3 work orders, and the field information is updated on the operation element during the processing of a field order to monitor the progress of the work. This was formerly called 'mobility status', but is now called 'assignment status'.

Workflow

Assignment statuses monitor the progress of the field order as follows:

• 10=Declined by employee
• 19=To be reallocated
• 20=Assignment assigned to employee
• 21=Temporary reallocation status
• 25=Sent to device
• 30=Queued for dispatch
• 31=On the technician’s device
• 40=Accepted by employee
• 41=Travel started
• 42=Travel stopped
• 44=Arrived on site
• 45=Operation started
• 46=Stopped/Pending
• 80=Stopped/Run disturbance
• 89=Finished
• 90=Complete

The statuses 20, 21, and 25 are set by M3 BE when you assign the assignment to an employee or technician using function program CBEMPSEL (Capability Selection). The other statuses are set by the mobility application using MOS104MI (List Operation Elements), transaction ChgOpElement. See the Outcome section.

Outcome

Assignment statuses are updated from M3 BE when you first assign the assignment to an employee or technician, and then later by the mobility application using MOS104MI by Trans.

The outcome is an updated status so the progress of the work can be followed in (MOS199). Each time the assignment statuses are changed, a log record is written in (MOS102).

You can view below the event that is triggered by the mobility application in the column 'Triggered by status update'. The other events are triggered by other events in the process.

Event type no	Event type	Description	Triggered by status update
2	ODC	Declined by employee	10
17	ADI	Pending answer/Allocated	20
1	OAC	Accepted by employee	40
3	OTS	Travel started	41
4	OTF	Stop travel	42
18	OAS	Arrived on site	44
5	OST	Operation started	45
7	OSP	Operation stopped	46
9	ODS	Stop/Run Disturbance	80
6	OFI	Operation finished	89
14	WCL	Work order closed	90
8	OCL	Operation closed
10	ODF	Disturbance finished
11	WSP	Work order stopped
12	WRS	Work order restarted
13	WAP	Work order approved
15	OTC	Order type Changed
16	AAL	Assignment Changed

Setup

The log event can be enabled in 'Event Types' (MOS042) by browsing twice (function key F4) on field 'Event type' in (MOS102).

Only events that have the 'Active' setting selected are written to the event log.