Updating Work Request Status

This document explains how you update the status of a work request to indicate where it is in the planning process.

This process is usually performed by a maintenance planner or supervisor who decides whether a work request can be carried out with the resources that are available.

Outcome

The work request or operation receives a new status. The status indicates whether it is possible to proceed with the work (i.e. whether the work request or operation should be released to become a work order, or whether it needs to be replanned).

Information about the work request status is stored in these files:

  • Work request header status (MWOPLP)
  • Work request line status (MMPOPE)

Before you start

The work request must exist in 'Work Request. Open' (MOS170).

Description

Use one of these options to update the status of a work request to indicate where it is in the planning process.

  • Update work request status from planned work schedule

    The work request status can be updated from the planned work schedule. Changing the status means that you manually enter a new status on the work request. The status indicates where in the planning process the request is located.

    Update the request status from 'Work Request. Open Toolbox' (MOS197).

  • Update work request status from work request

    The work request status can be updated from the request itself. The status indicates where in the planning process the request is located. The status is changed manually.

    Update the request status in 'Work Request. Open' (MOS170).