Managing Agreement Contents

Outcome

When any combination of labor, material, subcontracting or miscellaneous transaction is reported a check is performed to determine if the customer or payer specified in the agreement contents should pay.

The following tables are updated during the process:

• ACUORL - Maintenance customer order line
• ACUORM - Maintenance customer order payer
• ACUAGS – Agreement contents
• ACUINV - Invoice specification

Before you start

Agreement contents must be defined in 'Agreement Contents' (COS421).

Follow these steps

1. Establish agreement contents conditions:

   • You can define the transaction types that are included or excluded for the agreement. Transactions can be one or many of labor, material, subcontracting or miscellaneous. Line type 8 in 'Agreement Contents' (COS421) is applicable for all transactions which can override the MCO payer regardless of warranty and other contents of agreement.
   • You can define and connect agreement contents conditions to different objects such as item or model, product group and item group.
   • You can define conditions for the complete equipment or for single components within that equipment's structure.

2. Repair equipment connected to a maintenance agreement with agreement contents:

   The agreement contents and split payer functions perform the following tasks:

   • Check used material, labor, subcontracting and miscellaneous cost related to a work order.
   • Select the predefined payer according to agreement contents, creating a split payer record attached to the maintenance customer order line.

An alarm is created when you define work order requirements.

Check sequence

The order in which the agreement contents lines are checked: