Restart Invoicing

The purpose of this procedure is to restart invoicing after it has been interrupted.

Before you start

To restart invoicing, the interrupted job cannot be active.

Restart of an ongoing invoice job is prevented to avoid serious errors in the database.

Note: If the invoice job is interactive, the check to prevent restarting an active job fails.

Follow these steps

  1. Start 'Maint Invoice. Restart' (COS980). All active invoicing jobs are displayed, not only interrupted jobs. Invoicing jobs that are ended normally are automatically deleted from the list. If the job cannot be found, see step 2.

    Select option 9-'Run' to restart an invoicing job. If nothing happens, see step 3.

    Press F3 to end the job.

  2. If the job cannot be found in (COS980), activate the extended search for additional jobs. The extended search searches for records without a corresponding job command record (CJBCMD) for the invoice in the progress table (ACUVIP). The jobs found can also be restarted. The dates used when restarting are usually retrieved from the original invoice date in the progress table (ACUVIP), but if the job was interrupted before the table was updated, the dates stated in 'Maint Invoice. Print' (COS180) on the user that started the invoicing are selected. In case the interrupted job was a credit invoice, the dates are retrieved from the original invoice date in the progress table (ACUVIP).

    Select option 12-'Check and submit job' to restart an invoicing job. If nothing happens, see step 3.

    Press F3 to end the job.

  3. When something is preventing the invoicing to complete, the ACUVIP status gives an indication where the problem is. Check for application messages in 'Application Message. Open' (CRS420), check Vertex logs (if Vertex is used), check for dump logs, check for corrupt data, and so on to determine the cause.