Close Meter Based MCO Lines

This document explains how you close maintenance customer order lines with work that is covered by meter based maintenance agreements.

Outcome

  • The affected lines are raised to status '70'.
  • The corresponding invoice transactions are raised to status '90'.
  • Basic data for accounting is created with CO21 to CO24 accountings in the (CRACTR) table.
  • Costs are created in 'Model Individual. Dsp Invoice History' (COS425).

Uses

  • Costs related to closed order lines can be viewed per agreement in 'Model Individual. Dsp Invoice History' (COS425).
  • Actual accountings can be created by running 'Internal Account Entry. Create' (CAS950).

Before you start

  • MCO lines connected to meter based agreements should exist in 'Maintenance Customer Orders. Open Line' (COS101).
  • The MCO lines that are to be closed must have been approved for invoicing (status 50).

Follow these steps

  1. Start 'Maintenance Invoice. Print' (COS180/E).

    This program can either be started directly from the menu (recommended for meter-based invoicing), or in one of these ways:

    • Start 'Maintenance CO. Open Toolbox' (COS280) or 'Maintenance Customer Orders. Open' (COS100/B). Highlight the order to which the order line to be invoiced is connected and select option 30='Print Invoice' to display 'Maintenance Invoice. Print' (COS180).
    • Start (COS280/B) or (COS100/B). Highlight the order to which the order line to be invoiced is connected and select option 11='MCO Lines' to display (COS101/B). Then highlight the MCO line to invoice and select option 35='Print Invoice' to display (COS180).

  2. On the (COS180/E) panel, make sure that the invoice date and the accounting date are correct.

  3. Select the 'Close meter based' check box and specify a facility, service price method '3' and select status '50' in the 'Highest status' field.

  4. Press Enter to display the G panel, select the 'Invoice order' check box and press Enter once again to confirm.

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