Managing stopped orders

A program called 'Stopped Orders. Search' (CRS317) is created to provide an overview of stopped orders originating from multiple M3 BE modules. This program enables the M3 users to manage stopped orders in one common program. Before this development, the M3 users managed stopped orders in each separate module.

To retrieve a list in the program (CRS317), specify information in one of these input fields:

'Credit dept ref'
'Customer'
'Payer'

These details are used to list all the stopped orders.

If a combination of 'Credit dept ref' and 'Customer' or 'Payer' are specified, then a check is done to make sure that the credit department reference is set up on the customer or payer record. If the record does not match, no result is displayed. To achieve better search results, we recommend to use only one or two of the fields in a search.

Limitations

These are the limitations in using this program:

This functionality is only used to list customer orders, maintenance customer orders, and rental agreements.
The maximum limit of records in the table CCUSTP is 500 records.