Recording Customer Payments via Electronically Transferred Receipt Orders

This document explains how you process receipt orders received from your bank via a batch file – so-called batch payments – before updating accounts receivable.

You can also use this process to manage other types of electronically transferred customer payments, for instance when moving transactions from a different system to M3 accounts receivable.

Note: If statements of accounts are received from the bank as bank files via M3 e-Collaborator or entered manually, refer to the process described in the topic entitled Automatic Processing of Bank Statement. The link to this topic is provided in the See Also section.

Outcome

Batch payments are translated and downloaded, verified and adjusted.

For information on lists created, see the respective instruction in the See Also section.

Allocate the receipt orders to customer invoices records in accounts receivable. You do this in the same program, 'Batch Payment. Update' (ARS040).

No transactions are created when verifying and adjusting receipt orders for allocation. Instead, different statuses are used for the batch file and any incorrect orders. See the respective instruction in the See Also section for further information.

Before you start

  • The starting conditions, as listed in the topic entitled Processing Customer Payments, must be met. (A link to that topic is in the See Also section.)
  • The component group EDI Enable must be installed and the system configured to receive EDI messages.
  • FAM function AR40 (Automatic customer payments) with at least one detail record must have been defined in 'FAM Function. Open' (CRS405).

Follow These Steps

  1. Download Receipt Orders from Batch File.

    The batch file is automatically downloaded and displayed in 'Batch Payment. Update' (ARS040), provided it is in EDI format CREMUL. Received batch files in other file formats not supported by M3 are classified according to batch payment type. These types specify among other things what program is to be used for the translation to CREMUL.

  2. Verify Receipt Orders from Batch File.

    Verify the receipt orders against accounts receivable in (ARS040) by using the automatic check function. This results in a checklist with information on any incorrect receipt orders.

  3. Adjust Receipt Orders from Batch File.

    Adjust receipt orders with an error status in (ARS040). Note that non-EDI files are checked and adjusted from 'Batch Payment. Download' (ARS600).

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