Managing Non-adjustable Differences by Recording on Account

Outcome

Payment differences or entire payments are recorded on account in accounts receivable. An accounting journal and a customer payment journal are printed.

On account records are listed in 'Payment Received. Record' (ARS110/F) for the customer in question and available for later allocation or adjustment.

Allocate or adjust the on account records later on in (ARS110/F).

Accounts receivable and the general ledger are updated. The following account entries are created:

Accounting Rule	Account	Debit	Credit
AR30 – 100	Customer		x
	Bank	x

Before you start

• The starting conditions listed in Adjusting Customer Payments must be met.
• A customer payment must be recorded in 'Payment Received. Record' (ARS110/E).
• If the invoice number is not specified manually in panel (ARS110/I) for the on account record during the process, number series type 52 under number series 1 must be entered in 'Number Series. Open' (CRS165).

Follow These Steps

1. Decide That the Payment Should Be Allocated Later

   The reason for deciding to record a payment or payment difference on account can be:

   • The payment cannot be adjusted or allocated during the entry session due to insufficient information or incorrect records
   • The payment must be recorded directly in accounts receivable for report or auditing purposes, for example, and there is no time for allocating or adjusting it right now.

2. Record Customer Payment On Account

   Record the entire payment or any non-adjustable payment differences on account against a specific customer when you at present cannot process the payment. The temporary on account payment is then displayed as an accounts receivable record.

   You do this in 'Payment Received. Record' (ARS110).