Adjust Collection Assignment Proposal and Create Final Assignment for Past Due Customer Invoices

Outcome

See Creating Debt Collection Assignment for Past Due Customer Invoices.

Before you start

• The starting conditions listed in Creating Debt Collection Assignment for Past Due Customer Invoices must be met.
• A collection assignment proposal must be created in ‘Collection. Open Assignment’ (ARS170). The new collection assignment proposal can be adjusted when it has received status 0.

Follow These Steps

Adjust Collection Assignment Proposal

1. Start ‘Collection. Open Assignment’ (ARS170/B).

   The panel lists previous collection assignments and proposals, date when generated, created by, and collection status.

2. When needed, select sorting order 2=’List by creator’ to identify the proposal.

3. Select option Open for the proposal.

   Panel (ARS175/B) is activated, listing the payer(s) included in the proposal and the payer status. The following statuses are used:

   0 = The payer is included in the collection routine.

   3 = The payer has been blocked from the collection routine and will not be included in the final assignment.

4. On panel (ARS175/B), set the panel sequence.

   This instruction is based on panel sequence EFG1.

   Delete, Block, or Release Payers in the Collection Assignment Proposal

5. On panel (ARS175/B), select one of the following options for a payer:

   • Option 3=Hold: Block the payer from the proposal and the final collection assignment.
   • Option 6=Release: Release a payer previously blocked from the assignment.
   • Option 4=Delete: Delete the payer completely from the proposal and the assignment.
   • Option 11=Invoices: List all invoices included in the proposal for the payer in (ARS176/B) without displaying the opening and closing comments. Continue with step 7.
   • Option 2=Open: Adjust payer information and add or adjust opening and closing comments for the collection assignment. Continue with step 6.

   Adjust Payer Information

6. On panel (ARS175/E), change the payment terms and/or telephone number 1. Press Enter to continue with step 7.

   Review or Create Texts for the Collection Assignment

7. On panel (ARS175/F), specify the desired text in any of the nine fields reserved for an opening comment and add two additional lines of information, when needed. Press Enter.

   If a standard opening comment is defined for the language used in ‘Collection. Enter Text’ (ARS085/E), the text is automatically retrieved but can be changed.

8. 8 On panel (ARS175/G), enter a closing comment in any of the nine fields and add two additional lines of information, when needed. Press Enter.

   If a standard closing comment is defined for the language used in (ARS085/F), the text is automatically retrieved but can be changed.

   When pressing Enter, panel (ARS176/B) is called, listing all invoices included in the proposal per customer and currency. The following information is displayed:

   Customer number, division, invoice number, currency, invoice date, amount due, and collection stop status.

   The following statuses are used: 0 = The invoice will be included in the final collection assignment; 3 = The invoice is blocked from the assignment.

   Adjust Separate Invoices in the Collection Assignment Proposal

9. Select any of the following options for processing invoices:

   • Option 2=Open: Add text to each invoice record in the collection assignment in (ARS176/E). Up to three lines of text can be entered.
   • Option 3=Hold: Block an invoice from being included in the final collection assignment
   • Option 6=Release: Release a previously blocked invoice
   • Option 4=Delete: Delete an invoice from the proposal. This activates panel (ARS176/D), where you are required to confirm the deletion.

   Create the Final Collection Assignment

10. When the proposal is adjusted, return to panel (ARS170/B).

11. To print the final collection assignment, select option 6=Print.