Overview
Infor M3 Equipment Quotation Management (EQM) is a solution that is designed for creating quotations for the sale of complex equipment and related services. M3 Equipment Quotation Management also includes a configurator, which is designed to simplify the selection of attributes associated with complex equipment. The rental and aftermarket sale of parts and services are supported by M3 Equipment Quotation Management.
Overview of M3 Equipment Quotation Management
M3 Equipment Quotation Management is designed to bring together resources, from across the organization, to complete these tasks:
- Prepare information to use within the quotation process
- Manage the quotation process from initiation to the final delivery of the equipment
These functionalities are supported by M3 Equipment Quotation Management:
- Creation of quotations from the EQM mashup
- Creation of quotation headers from M3 Customer LifeCycle Management
- Addition of one or more pieces of equipment, that is, products, to the quotation
- Equipment reservation
- Configuration of equipment with attributes
- Calculation of sales and cost prices
- Configuration of M3 Equipment Quotation Management with basic information for allowed warranties, services, etc.
- Sale of equipment spare parts
- Equipment trade-ins
- Extended warranties
- Commissioning work orders
- Agreements of maintenance customer order
- Promotions
- Financing
- Miscellaneous costs
- Adjustment of sales prices
- Control of the quotation status
- Conversion of the quotation to sales orders, maintenance customer orders, work orders, and equipment
- Creation of marketing claims
- Quotation fulfillment
This diagram shows the resources and tasks in M3 Equipment Quotation Management:
Some modules of Infor M3 Business Engine must be licensed. Optionally, M3 Equipment Quotation Management can be used with Infor Document Management and M3 Customer LifeCycle Management.
This diagram shows the workflow in M3 Equipment Quotation Management:
Infor M3 Equipment Quotation Management is usually supported by back-office or administration staff who maintain basic tables. Basic tables contain information such as equipment, service, and maintenance agreements. The back-office or administration staff generally also manages template information within M3 Equipment Quotation Management. Template information is designed to simplify the quotation process for salespersons by providing them with preapproved and filtered information. For example, templates may be a list of service records for commissioning the equipment or approved promotions.
This diagram shows how the work for salespersons can be simplified with filtered information from template information:
