EQM Product Support

EQM Product Support is an application that runs within Infor OS Portal or Infor Ming.le. EQM Product Support is designed to serve as the primary work space for the product support sales representative (PSSR). The category of quotations created through the EQM Product Support mashup is set to ‘Aftermarket quotation’. EQM Product Support shows only these aftermarket quotations.

You can run EQM Product Support stand-alone or from Infor M3 Customer LifeCycle Management for Equipment. M3 Customer LifeCycle Management is licensed separately. See the M3 Customer LifeCycle Management for Equipment Installation Guide.