Application Message Authority

This document explains how you give another user temporary authorization to view and use your application messages.

Follow these steps

Give a user temporary authorization

  1. Start 'Application Message. Open' (CRS420).
  2. In the Receiver field on the B panel, specify the ID of the person that normally receives the application message.
  3. Select action Authority (F18).
  4. On the B panel in 'Application Message. Connect Authority' (CRS422), enter the authority level of the temporary receiver.

    The valid alternatives are:

    1='Work with messages'. The other user is allowed to work with the application messages. If this alternative is selected, you can specify which options and function keys can be used by the temporary user.

    2='Messages rerouted'. The application messages are rerouted to the other user, who can only review the messages. Note that it is only possible to reroute from one user to another user, and not in a chain of users.

    3='Messages forwarded'. A copy of the application message is forwarded to the other user, who is only able to review the messages. Note that it is only possible to forward from the original user to another user, and not in a chain of users.

  5. Specify the user that will receive temporary authorization.
  6. Specify the date when the authorization will become effective. Select Create.
  7. On the E panel, specify the date when the authorization will end.
  8. If you selected authority level 1 (Work with messages), select the check boxes for all the options and function keys that you want the temporary user to be able to use. Press Enter.

    The valid alternatives are: Option Change (2), Copy (3), Delete (4), Display (5), Print (6), 21, 22, File (24), Create messages types (F14), Print application messages (F16), and Authority (F18).

  9. On the B panel, select one of these alternatives:
    • If you want the authorization defined above to apply for all application messages generated for the original user, press F3.
    • If you want the authorization defined above to apply only for some application messages generated for the original user, go to Limit the Authorization for Specific Application Messages.

Limit the authorization for specific application messages

Note that you limit the authorization per authority record. For example, you can create a general authority record with authority level 3 (Messages forwarded) for user B with no limitations, and then an authority record with authority level 1 (Work with messages) for user B, but limit this authority to a few application messages.

  1. Select option 'Message types' for the authority record.
  2. On 'Application Message. Email Authorization' (CRS423/B), enter the application message type that the authorization will apply for. Select Create.
  3. On the E panel, select the 'Activate the application message type' check box.
  4. Type 1 (e-mail) in the 'Send e-mail/sms' field if you want the application messages to be sent as e-mails. Press Enter.
    Note: None of the other fields displayed on the E panel are used.
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