Analyzing imported data

If the data is not imported as expected, you can start by validating the data that is defined in BE. If the data in BE is correct, you can record the import of data in a trace log file.

  1. Select System > Parameters.
  2. Click Database.
  3. On the Temporary trace log level, set the value to 5.
  4. Click OK.
  5. Run the import of data that is saved in the MI_TRACE.LOG file.
  6. To open the MI_TRACE.LOG file in the editor, select System > View MI Trace file.
  7. Analyze if the API transactions contain the expected values.
    If the API does not contain the expected values, you must investigate the BE setup and the API. If the API contains the expected values, you must investigate PWB. When reporting an issue to Support, attach the exported schedule version that includes the MI_TRACE.LOG file.