Enterprise automations
These enterprise automation solutions are available for your product:
| Solution | Description |
|---|---|
| Invoice Processing |
Uses AI and Robotic Process Automation (RPA) to automatically process physical invoices after they are scanned, eliminating manual work for accounts receivable The automation includes extracting the correct information from the paper invoice, matching it to a purchase order, storing the digital invoice, and updating the Infor ERP accordingly. |
| Vendor Compliance Checks | Uses AI and RPA to automatically check vendors against governmental checklists on a recurring basis. |
| Customer Service Email Summarizer | Uses AI and RPA to automatically monitor, read, find, categorize, summarize, store, and upload emails received by customer service. |
| Proof of Delivery Digitization | Uses RPA to automate the process of uploading, storing, and extracting information from a variety of proof of delivery documents such as pick lists and bills of lading. |
| Customer and Supplier Account Creation | Provides a single place to track all the tasks required to create a customer or a supplier account in an Infor ERP. |
| Service Ticket Creation | Uses RPA to automatically summarize emails received by IT ticketing systems. |
| Return Sales Order |
Uses GenAI to extract information from emails sent by the Quality Team about faulty products and removes manual work from the return sales order process. This solution also uses RPA to create return sales and inspection orders in the ERP, ensuring that teams stay updated on defective products. |
| ION Workflow Audit Trail |
Uses RPA to produce long-term log of approvals that have been generated during workflows. The log is helpful to have during compliance audits to demonstrate segregation of duties. |