Scenario 3 – stock count and customer order

The lot L1 for product P3 does not exist in M3 Business Engine. This lot is found in warehouse W1 and entered using a stock count. Later, this lot is sold to a customer on the order 102, line 10, delivery 40.

This transaction is entered in the data queue:

From-Step = Unknown, From-Step Id = XX.W1.P3.L1, To-Step = Customer, To-Step Id CO.102.10.40

In the Rejected Transaction list, the transaction is displayed as Active in queue because the From-Step ID does not exist and the customer delivery cannot connect.

If this transaction cannot be corrected in M3 Business Engine, we recommend that you accept the transaction in M3 Graphical Lot Tracker as a trace with an unknown starting point. The other option is to inspect the transaction, thereby making it invisible to trace.