Configuring order confirmation

Many of the details of the e-mail confirmation feature are made using the Application Setup: Texts area of the Business Center to modify the text for the OrderAcknowledge.jsp page. To make these settings:

  1. Log on to the Business Center as a merchant administrator.
  2. Click the Application Setup > Texts link in the navigator.
  3. In the Filter area, do the following:
    1. Enter "mail" in the Text Name field.
    2. Enter "OrderAcknowledge.jsp" in the Page Name field.
    3. Click Search.

      A list of all of the page texts defined for creating the e-mail confirmation on the OrderAcknowledge.jsp page is displayed. These are detailed in the table below.

      Text Name Purpose
      email Specifies the word for "e-mail" in each language. This text appears on the HTML page and is not part of the confirmation-mail configuration.
      emailsent Specifies the word for "e-mail" in each language. This text appears on the HTML page and is not part of the confirmation-mail configuration.
      emailsenttext This text appears on the HTML page and is not part of the confirmation-mail configuration. It states that an e-mail message has been sent.
      mailclosing Specifies the closing of the message body in each language (for example, "Sincerely, Infor e-Commerce" in English).
      mailopening Specifies the opening word of the message in each language (for example, "Dear" in English, as in "Dear Customer"). The customer name is taken from the Session object.
      mailreceived Specifies a piece of the message body in each language. This section is the local language equivalent of "We have received your order Order id:". The order ID is appended immediately after this text.
      mailrecipient Identifies an additional recipient for the e-mail. Typically, this will be somebody at the merchant’s office. (The customer’s e-mail address is taken from the Session object.)
      mailsender This is the e-mail address that is shown in the "from:" field of the message (for example, "ordering@infor.com"). Usually, you must set this to a generic address for the system, thereby indicating an automatically generated e-mail.
      mailsubject This is the subject that is shown for the message.
      Note: The most important values shown here are "mailsender" and "mailrecipient"; the other settings are optional and they function well with their default values.
  4. Click the name in the Text Name column for the appropriate row to edit the value of that item.
  5. Save your changes when you are done.