Manual XML download

To enable one or more customers to download previous orders as XML documents, you must do the following:

  • Configure the feature for the merchant company. This includes identifying the request document and communication port (and thereby style sheet).

  • Work on the application server to create and configure the required request document, schema and style sheet (optional). If you need help, please contact your Infor e-Commerce developer or refer to the Infor e-Commerce Developer's Guide.

  • Configure the relevant users to allow them to access the gateway.

  • Configure the Gateway to accept the appropriate request from each relevant user segment and establish segments as required.

    See Enabling requests.

Enabling manual download from the merchant

Before any customers can use the manual-download feature, you must configure the feature by making settings for the merchant company in the Customers area of the Business Center.

To make the required settings:

Configuring users for manual download

Each time the manual-download feature is invoked, the application accesses the Gateway using the account of the user who made the request.

Therefore, the following elements must be in place for each user who uses this feature:

  • The user must have a role that includes the "Download XML Order" feature element. This element makes the download-order controls visible to the user.

  • The user must also have a role that allows to use the Gateway. The standard configuration gives this right to users having a role that includes the "Order Export" feature element (through a user segment called "OrderExport_Manual").

  • The Gateway must be configured to accept a download-order request (that is, a search request on the PreviousOrder business object) from that user. As mentioned above, the standard configuration includes a segment called "OrderExport_Manual", which is configured for this purpose.

    See Enabling requests.

  1. Log on to the Business Center as a merchant administrator.
  2. In the B2B setup, click the Users:Customers B2B link in the navigator.

    In the B2C setup, click the Users:Customers B2C link in the navigator

  3. Locate the merchant company and click its name in the list to open the Customer Details page.

    The Export area includes fields for configuring the XML order-export feature. For reseller companies, these settings affect the auto-export feature for that customer. For the merchant company, these settings apply for all manual downloads. (auto-export is not supported for users from the merchant company).

  4. Make the following settings:
    Setting Description
    Export Enabled Selecting this check box does not affect manual order download. However, you must select it to allow users from the merchant company to re-send failed automatic exports.

    The other settings on this page (Export Address, User Number, Export Password and Initial Order Status) have no effect when configuring the merchant company. Specify an arbitrary value in each field marked as mandatory; you can leave the other fields blank.

  5. Click Save to submit your settings.

    See the Infor e-Commerce Developer’s Guide for details about how to write request documents for Customer Order Export.

    If you are using a style sheet, develop the document and configure the XML Gateway to use it for communication over the port you have specified for the merchant company. See the Infor e-Commerce Developer’s Guide for details about configuring the style sheet applied for each port.