Assigning roles in the Customer Center

To work with the reseller-assignable user roles in the Customer Center:

  1. Log on to the Customer Center as a reseller administrator for the company where the target user works.
  2. Click My Company > Profile.

    The company details are displayed.

  3. Click Users in the submenu (this item appears only for reseller administrator users).

    A list of customer users is displayed.

  4. Click User Number of the target user or click Create New to create a new one.

    The User Profile page appears. This page has some of the same information as the standard profile page.

  5. Specify the settings and then click Save.

    The page reloads to show the settings so far, but also show additional fields for approver assignment and user roles.

    Note: Only those roles configured with the "Customer User" role type are available for selection.
  6. Select the check box for each user role that you wish to enable for the current user. Clear the check box for each role that you want to disable for the user.
  7. Specify the approver limit and select an approver.
  8. Click Save to submit your settings.