Configuring tax-free customers

Users may be taxable or non-taxable. Consumers (B2C) are always taxed, though some special organizations may be exempt from tax. Therefore, you are only able to set the tax status for customer companies and not for individual users.

To assign the tax status for a customer company (resellers):

  1. Log on to the Business Center as a merchant administrator.
  2. In the B2B setup, click the Users > Customers B2B link in the navigator.

    In the B2C setup, click the Users > Customers B2C link in the navigator

  3. Locate and select a customer.
  4. Configuration settings appear for the selected company, including the taxation status.
  5. In the Is Taxable list, select the tax status as "No".