Adding customer item number

Customer item numbers (CIN) are user-specified aliases that you can use to refer to standard item numbers in M3. Basically, users must be able to use these CIN's for their usual catalog and ordering processes.

In the Customer Center, you can manually create/modify Customer Item IDs to those items that are available for you as long as you have the Reseller Admin Role with CIN Admin feature enabled. Enter the Customer Item IDs (CIIDs) together with the corresponding items to which you want to tag those CID's. To add a CIN to an item, perform the following:

  1. In you B2B M3 interfaced Customer Center, go to My Company > Customer Item Number.
  2. Click Create New.
  3. Enter item numbers and add your corresponding CINs in every item you identify.
  4. Save your work.
  5. Ensure that you run the Lucene.index scheduled job to refresh item data.
  6. You can also add CINs via file Order File Upload.

    In Customer Center, go to My Orders > By Order File.

  7. Follow the steps specified in setting file attribute, finding, and uploading the file.

In M3, CIN's are called Customer Item Aliases. These can be managed through the program OIS005. There is also a matching API program called OIS005MI. This API program will be used by Infor e-Commerce to upload CIN definitions created by the customers.