Product Support Workflow

Follow one of the following workflow to work with EQM Product Support:

Customer
Equipment
Work Schedule
MCO quick entry

Note: The workflow below describes how EQM Product Support is used standalone and not accessed via M3 CLM.

In order to quote services, warranty, maintenance agreement or customer variations, the following M3 Business Engine programs should include some records to work with:

QUS113 - 'M3 Quotation. Add Warranty'
QUS114 - 'M3 Quotation. Add Service'
QUS115 - 'M3 Quotation. Add Maintenance agreement'
QUS119 - 'M3 Customer variation. Open'