Equipment Quotation Management Overview

M3 EQM is a solution designed to bring together resources from across the organization who will prepare data for use within the quotation process and then manage the quotation process from initiation to final delivery of the equipment.

Resources and tasks in EQM

M3 EQM supports:

  • Creation of quotations from the EQM mashup;

  • Creation of quotations headers from M3 CLM;

  • Adding one or more equipment (Products) to the quotation;

  • Equipment reservation;

  • Configuring the equipment with attributes;

  • Sales and cost price calculations;

  • Configuring EQM with basic data for allowed warranties, services etc;

  • Sale of equipment spare parts;

  • Equipment trade-ins;

  • Extended warranties;

  • Commissioning work orders;

  • Maintenance customer order agreements;

  • Promotions;

  • Financing;

  • Miscellaneous

  • Sales price adjustments;

  • Quotation status control;

  • Conversion of the quotation to sales orders, maintenance customer orders, work orders and equipment;

  • Creation of marketing claims

  • Quotation fulfillment.

M3 EQM requires some modules of the M3 Business Engine to be licensed. Optionally, M3 EQM can be used with Infor Document Management and M3 CLM.

Workflow in EQM

Equipment Quotation Management is usually supported by back-office or administration staff who will maintain the basic tables such as the equipment, service and maintenance agreements. It's likely that these resources will also manage the 'template' data within EQM. Template data is designed to simplify the quotation process for the salespersons by providing them with pre-approved and filtered information. These templates could, for example, be a list of service records for commissioning the equipment or approved promotions.

By filtering information, template data simplifies the work for salespersons