Product Support in EQM

EQM Product Support is an application within Infor Smart Office or Ming.le, designed to serve as the primary work space for the product support sales representative (PSSR). Quotations created via the EQM Product Support mashup will get quotation category 'Aftermarket quotation'. EQM Product Support only displays these aftermarket quotations.

EQM Product Support can either be run standalone or accessed via M3 Customer Lifecycle Management for Equipment. For detailed installation instructions, refer to the M3 Customer Lifecycle Management for Equipment Installation Guide.