Add MCO order type in (QUS114) and (QUS104)

There is a need to be able to manually select the maintenance customer order type (MCO type) when creating a quotation rather than automatically retrieving it from the maintenance agreement (COS410).

Background:

There is a need to be able to manually select the maintenance customer order type (MCO type) when creating a quotation rather than automatically retrieving it from the maintenance agreement (COS410). By bringing the order type for the MCO from EQM instead of getting a default MCO type from (COS410), it is possible to affect the MCO that is created already when creating the quotation in EQM.

Solution:

By bringing the order type for the MCO from EQM instead of getting a default MCOtype from (COS410), it is possible to affect the MCO that is created already when creating the quotation in EQM.

To achieve this, the following programs and tables are updated

• The field AOTY (MCO order type) is added to

  • QUCSER (Service) and QUSERV (Quotation line service)

  • 'Quotation. Add Services' (QUS114), panel E.

  • 'Quotation. Open Services' (QUS104), panel E.

    When quotation service lines are created in 'Quotation. Open' (QUS100), the deafult value in AOTY is retrieved from (QUS114).

• Handling of AOTY (MCO order type) is added to QUS114MI.

• In 'Quotation. Open Lines' (QUS101), when adding services to the quotation (creating table QUSERV), the deafult value in AOTY in (QUS104) is retrieved from (QUS114).

• In 'Quotation. Open' (QUS100), when creating the MCO from (COS906), AOTY from (QUS104) are added, and the MCO is created based on that order type. Services with the same AOTY are added to the same MCO, services with different AOTY create a new MCO.

• When creating quotation services automatically in QUMNGQUO, AOTY from QUS114 is retrieved from (QUS104).