Customer Lifecycle Management
| Component | Requirement |
|---|---|
| Operating system |
Windows 10 only |
| Mobile operating system |
iOS 14.2, 13.x, 12x (for CLM iOS app) Android Pie 11.x, 10.x, 9.x and Oreo 8.x (for CLM Android app) Windows 10 (for Windows app) |
| Browser |
Google Chrome 60 or later Microsoft Edge Chromium Apple Safari 13.x for OS X and iOS only |
| Email system | Microsoft Exchange Server 2013 or later Microsoft Outlook 2013 or later |
| Other |
Microsoft Visual Studio Tools for Office Runtime 2010. Required when installing the CLM Outlook add-in for Microsoft Outlook 2013. Microsoft .NET Framework 4.5.x. Required by the CLM Toolbox and CLM Outlook Add-in for Microsoft Outlook 2013. Note: Download and install the full Microsoft .NET Framework
(this should include Client Profile and Extended).
|
The recommended screen resolution to access CLM through a web browser is 1366 x 768.