M3 Sales Management

Infor M3 Sales Management serves as the hub for customer and pricing information. It helps to maximize sales with satisfied customers and sales organization through highly sophisticated sales order management support. It brings a common view to your commercial and logistical activities by connecting your planning, pricing, promotions, bonus and commission, statistics and follow up to your fulfillment processes.

Customer Order Processing is highly scalable and can be used for many types of orders such as preseason of forward orders, replenishment orders, returns, credits. Different tools can be used to support the users to create orders such as standing order templates for repeats, buying patterns, assortment control and advanced global capable-to-promise ensuring rapid and faultless order entry. Also the capability to receive orders from outside web – EDI – other format can be managed. Orders can be directly allocated in case of replenishment, pre-allocated or allocated using rules like fair share or priority based. To prevent shipping of incomplete styles or collections a delivery check can be performed to hold incomplete shipments.

The Proof-of-Delivery process provides a way to capture a confirmation that the customer has received the goods before releasing for invoicing. The advanced pricing module supports multiple parallel discounts with or without bracketing levels on item, group, order or invoice totals. Promotions can be defined and followed up. Bonuses and Commissions allow for post-invoice rebates to customers, salesmen and agents.

Sales Management includes:

• Customer Order Processing

• Pricing & Conditions

• Sales Quotations

• Bonus & Commissions

• Sales Statistics & Performance

• Bulk Orders