M3 Customer Service Desk

Infor M3 Customer Service Desk is a customer-orientated solution that provides extensive information about a customer or a customer’s equipment. It is designed for situations where customers call to buy parts, arrange a service engineer visit or just to get advice. In these scenarios, you need to find the customer or equipment details quickly and accurately.

Customer Service Desk provides information about the customer, including addresses and financial information, while the equipment details can include equipment information, service history, and modification information.