Issue Management Portal

The self-service Issue Management Portal improves efficiency and collaboration between you and your customers. It contains features for Issue Management and enables you to create, monitor and action issues and their resultant corrective actions. A typical process flow can include these tasks:

• Entering claims or issues through a web portal
• Linking claim or issues to M3 orders
• Automated processing using predefined actions
• Actions related to M3 transactions
• Connecting to existing M3 processes