Service Management

The service manager role has access to the Service Management workspace.

Use this workspace to monitor planned work orders and maintenance customer orders that are ready to invoice. Widgets to view warranty claims by supplier, tasks, and alerts are also available.

Widgets
M3 Application Messages
M3 Information Monitor
M3 Information Viewer

You must consider several dependencies for the homepage or workspace to work correctly.

Tables that must be activated and deactivated with M3 Function Search are included in this list:
  • ACUORH
  • MMOHED

See information about updating table indexes in the Infor M3 Core Administration Guide.

This table shows the programs and its corresponding sort orders that must be activated for M3 Function Search:
Program Sorting order
COS100 2
MOS100 4
MOS170 2

See information about Using Search Functions in the M3 Business Engine User Documentation.