M3 Sales Management

Infor M3 Sales Management serves as the hub for customer and pricing information. It helps to maximize sales with satisfied customers and sales organization through highly sophisticated sales order management support.

It brings a common view to your commercial and logistical activities by connecting your planning, pricing, promotions, bonus and commission, statistics and follow up to your fulfillment processes.

Customer Order Processing is highly scalable to manage EDI orders as well as intense order volumes in tele-sales environments. Standing order templates, buying patterns, assortment control and advanced global capable-to-promise ensures rapid and faultless order entry. FEFO and attribute based allocation rules, strict rotation and the definition of customer unique shelf-life requirements ensures the shipment of exactly what the customer is expecting. The Proof-of-Delivery process provides a way to capture a confirmation that the customer has received the goods before releasing for invoicing.

The advanced pricing module supports multiple parallel discounts with or without bracketing levels on item, group, order or invoice totals. Promotions can be defined and followed up. Bonuses and Commissions allow for post-invoice rebates to customers, salesmen and agents.

• Bonus and Commissions

• Customer Order Processing

• Pricing and Conditions

• Sales Quotations

• Sales Statistics and Performance

• Cash Desk Sales

• Point of Sales Integration

• Customer Delivery Schedules

• Customer Service Desk

• Core Entitlement