Open Orders by Customer

Use this widget to view open customer orders with their corresponding status based on your selected customer.

You can select a customer from the Customer Contacts widget in your homepage or workspace, or from Infor M3.

You can also perform these tasks:
  • View the customer's ID and group.
  • View the status of every customer order based on the widget configuration.
  • Click the drill back button from a specific customer order to open 'Customer Order. Open Toolbox' (OIS300).
  • Rearrange the customer order view by selecting your sorting preference. Order Number Descending is the default sorting order.

Prerequisites

  • Before using the widget, you must activate these tables in the M3 Function Search administration:
    • MITMAS
    • OOLINE

    See information about updating table indexes in the M3 Core User and Administration Library (Cloud).

  • Ensure that the Customer Contacts widget is added along with the Open Orders by Customer widget from the widget catalog on your homepage or workspace. The Open Orders by Customer widget retrieves data based on your selected customer from the Customer Contacts widget.
    Note: Workspace is only available in Infor OS Portal.

APIs used in the widget

The Open Orders by Customer widget requires application program interfaces (APIs) that retrieve and display appropriate data.

This table shows details about M3 APIs available in this widget:

Program Transaction
CRS610MI GetOrderInfo
CMS100MI Lst_WD_COOLINE
MNS150MI GetUserData

See information about testing and running an API and its corresponding transaction in the M3 Core User and Administration Library (Cloud).

Infor Business Context (IBC) message

The Open Orders by Customer widget receives this published Infor Business Context (IBC) message either from the Customer Contacts widget or from Infor M3: InforCustomerPartyMaster.