Accounts Receivable Controller Workspace
The accounts receivable controller uses the workspace to manage invoices and oversee the full life cycle of the transaction from the shipment of goods to the receipt of payment. From the workspace, reminder letters are created for differing levels of escalation that are reviewed and issued to the customer as required. Invoices placed on stop are displayed for all customers in a single view, together with Tickler Notes that record interactions with the customer to allow faster resolution of reported issues. Credit tracking is also available for detailing the remaining credit available of a customer in graphical form with drilldown to the detail. This monitoring enables efficient management of customer accounts before they exceed credit limits. Days outstanding views, when generated, determine the days customers are taking on average to pay invoices. This view serves as a guide to potential issues and help in cashflow management for better management of customer debt.
In summary, the workspace enables the Accounts Receivable Controller to manage all aspects of the invoice life cycle and the credit control function through a single, easy to use workspace which is designed specifically for the role.
Widget | Description |
---|---|
My Day | Displays the current date, greeting message, and the user's icon with first name. |
Top 10 - Outstanding Debt & Overdue Amount | Presents the top 10 payers with their respective overdue and outstanding
invoice amounts in a horizontal bar graph. Hover over a bar line to show the total value of overdue and outstanding invoices in a tooltip. You can click a bar line to drill down. On the records page, right-click a record and select to perform a drillback to M3. |
Order value not invoiced | Displays a chart of customers and their respective order value amount that are
not invoiced. Hover over a chart section to show the order value that is not invoiced and its respective payer in a tooltip. Click a section from the chart to perform a drill down. On the records page, right-click a record and select to perform a drillback to M3. |
On Your Radar | Focuses on managing priority tasks. This widget contains matrices that open card tasks in the Required Actions widget:
For every card task, click to view a breakdown of records and identify tasks to
address. Optionally, you may hide a card task by clicking the bell icon. When you
review the available records, you may access these additional functionality
through clicking or :
On the Required Actions widget, clicking provides you a single view of all records in tabular format. Whereas, clicking enables you to show the list of hidden card tasks. From the list, you can return a hidden card task on the main widget display by clicking . |
Quick Actions |
Displays all tasks that you perform frequently This widget shows these default tasks:
|
Important Links | Provides direct access to preconfigured programs in the Infor M3 application.
This widget shows default links that drill back to M3 where you can view more
details. See menu widget in the Infor OS User and Administration Documentation Library. |
Customer Contacts |
Use this widget to get the contact information of customers who are registered in M3 through 'Customer. Open' (CRS610). When you access the widget, it displays records linked to the logged-in user. You can browse through the customers, each showing their corresponding number, name, and associated contact information. See Customer Contacts. |
Available to Spend | Use this widget to know the credit limit information and the risk values of a
particular customer. See Available to Spend. |
APIs used in the workspace widgets
Widget | Program | Transaction |
---|---|---|
Top 10 - Outstanding Debt & Overdue Amount | CRS610MI | SearchCustCred |
Order value not Invoiced | CRS610MI | SearchCustCred |
On Your Radar Payment Reminders |
ARS200MI | SearchInvoices |
On Your Radar Review AR Balances and Aged Invoices |
ARS200MI | SearchInvoices |
On Your Radar Open Credit Notes |
ARS200MI | SearchInvoices |
On Your Radar Customer data - action required |
CRS610MI | SearchCustomer |
On Your Radar Customer data - action required |
ARS200MI | SearchInvoices |
On Your Radar Customer data - action required |
RMS440MI | SearchTickleNot |
Quick actions Update Customer Information |
CRS610MI | SearchCustomer |
Quick actions Update Customer Information |
CRS610MI | GetFinancial |
Quick actions Update Customer Information |
CRS610MI | ChgFinancial |
Quick actions Update Customer Information |
CRS030MI | LstVat |
Quick actions Update Customer Information |
BROWSEMI | LstValues |
Quick actions Update Customer Information |
CRS650MI | LstByCode |
Quick actions Update Customer Information |
TXS003MI | GetVATRegNoVali |
Quick actions Update Customer Information |
TXS070MI | SimulateVatRegN |
Quick actions Update Customer Information |
MNS150MI | GetUserData |
Quick actions Update Tickler Information |
RMS440MI | SearchTickleNot |
Quick actions Update Tickler Information |
RMS440MI | GetTickleNote |
Quick actions Update Tickler Information |
RMS440MI | UpdTickleNote |
Quick actions Update Tickler Information |
BROWSEMI | LstValues |
Quick actions Update Tickler Information |
MNS150MI | GetUserData |
Quick actions Update Tickler Information |
MNS150MI | LstUserData |
Where am I working | MNS150MI | GetUserData |
Where am I working | CMS100MI | Lst_WD_WHAMWI |
Where am I working | CMS250MI | CheckIn |
Customer Contacts | CMS100MI | Lst_WD_CUSTOMER |
Customer Contacts | CMS100MI | Lst_WD_CustCont |
Customer Contacts | EXPORTMI | Select |
Customer Contacts | CRS621MI | Lst |
Customer Contacts | MNS150MI | GetUserData |
Customer Contacts | CRS610MI | GetOrderInfo |
Customer Contacts | CRS610MI | GetBasicData |
Available to spend | CRS610MI | GetBasicData |
Available to spend | CRS610MI | GetFinancial |
Available to spend | CRS610MI | SearchCustCred |
Available to spend | CRS610MI | GetOrderInfo |
Programs and sorting orders used in the workspace
The drillback functionality in some of the workspace widgets require specific configuration for filtering the correct data in Infor M3. When you perform a drillback to any program, check for the Function Search query. If the Function Search is disabled, you must create a record by specifying a combination of program, sorting order, and table for the search on 'Standard Search. Open' (CMS021/B).
This table shows the programs with their corresponding sorting order and table information all of which should be in active status:
Program | Sorting order | Table |
---|---|---|
CRS315 | 1 | CCUCRL |
ARS200 | 1 | FSLEDG |
CSR610 | OCUSMA | |
ARS200 | 1 | FSLEDG |
RMS440 | 1 | FCRMTN |