Customer Grade

The Customer Grade page contains reports that shows customer data results for the selected month. Customers are graded from g1-g5, where g5 is the highest.

This table shows the KPIs and reports, which you can filter by year, month, grade, or customer:

KPI, Report	Description
Customers with Grade	Shows the number of customers with a grade in the selected month.
Customers that Lost the Grade	Shows the number of customers who lost their grades during the selected month.
Customers without Grade	Shows the count of customers who have no grades during the selected month.
Customers with Grade in a Month	Shows a list of individual customers along with their grades and recorded invoiced amounts.
Customers without Grade in a Month	Shows a list of individual customers who have no grades in the selected month, along with their grades from the previous month.
Customers per Grade Change Variance	Shows the number of customers based on the variance in their grades for the selected month compared to the previous month. You can click a specific bar to show its data in the other reports.
Customers with Grade Change greater than '1' in a selected month	Shows a list of individual customers sorted by the variance in their grades for the selected month compared to the previous month.
Customer Months without Grade	Shows a list of customers and the number of months during which each customer has no grade.