Retrieving Maintenance Correction Entities

Use the Retrieve MCE task to filter, search, and retrieve available Maintenance Correction Entity (MCE) packages. The Retrieve MCE task also allows you to display the status and dependencies for an MCE package.

See Types of fixes.

You must set up access to the Customer Correction Self Service (CCSS) server before you can retrieve MCE packages. For example, if your organization uses a proxy server to access the Internet, you must first set up LifeCycle Manager to recognize the proxy. For guidelines and procedures, see Managing Access to the Customer Correction Self Service (CCSS) Server in the LifeCycle Manager User Guide.

  1. Right-click M3BE_xx.x and select Retrieve MCE.

    The notation xx.x refers to the current version of the M3 Business Engine.

  2. The Logon to CCSS Server dialog box is displayed. Specify the username and password used to log in to Infor Customer Portal and click OK.
  3. In the Solution overview pane, search a solution from the list of available MCEs using these:
    Solution

    Specify the ID number of the solution.

    Description

    Specify a description of the solution.

    Component

    Select the component to which the solution belongs or select ALL to show all components.

    Show

    Select to view all solutions or view only those that have been retrieved or not retrieved already.

    View

    Select to view 100, 500, or ALL MCEs.

  4. Click Search. The search results are displayed. The table shows the status that might be displayed in the Retrieved column of the results list:
    Status Description
    The solution is retrieved and is available on the LifeCycle Manager Server.
    The solution is not yet retrieved.
  5. Select one solution from the list. The details and possible dependencies of the selected MCE solution are displayed.
  6. Select the check box of one or more solutions or right-click and select Select All MCEs. Click Retrieve.
  7. Click OK. The MCE solution and all dependencies that are not yet retrieved are retrieved and uploaded to the LifeCycle Manager Server.

    You can now install the downloaded MCE solution using the Apply option in the Manage Fixes tab. See Managing fixes.