Retrieving a specific fix

  1. Log on to LifeCycle Manager.
  2. Select Actions > Retrieve Fixes.
  3. In the CCSS Channels pane, select a CCSS channel from where you want to download the fixes.
  4. Specify a valid user name and password.
  5. Click OK.
  6. In the Available Fixes pane, browse a solution from the list of available fixes using these filter options:
    Fix id

    Specify the ID number of the solution.

    Description

    Specify a description of the solution.

    Fix type

    Specify the type of fix that you want to retrieve.

    Show

    Select to view all solutions or view only those that have been retrieved or not retrieved already.

  7. Click Search.

    This table shows list of status that might be displayed in the Retrieved column of the results list:

    Status Description
    The solution is already retrieved and available on the LifeCycle Manager Server.
    The solution is not yet retrieved.
  8. Select one fix from the list. The details of the selected fix are displayed in the Fix information pane.
  9. Select the check box of one or more fixes that you want to Retrieve.
  10. Click Retrieve.

    A Verifying package window is displayed prompting you to register the package on the LifeCycle Manager.

  11. Click Yes.

    The fix is retrieved and uploaded to the LifeCycle Manager Server. After retrieving, you can proceed with the installation of the fix.

  12. To install the retrieved fix, perform one of these actions:

    • If the fix is a Product Package Fix, click Apply. The fix will be installed in the LifeCycle Manager Server. A notification will be displayed that the Client needs to be restarted. To complete the installation, see the upgrading through CCSS sections for respective product in the M3 Core Administration Guide.

    • For External fixes, see instructions in the product guides on how to complete the installation.