Export Product Information

The Export Product Information option provides the possibility to export information about all products and middlewares that are installed using LifeCycle Manager.

This information is useful for troubleshooting purposes when, for example, sending information to support personnel. The exported product information will be included when saving a support package. See Viewing and saving logs.

  1. In the LifeCycle Manager Client, select Help > Export Product Information.
  2. Browse to the location where you want to store the lcm.zip file and click Save.
  3. When the task is finished, a window is displayed. Click OK or click View log.
    Note: You can also go to the Logs tab to view the log file.