Managing access to the CCSS server

Access to the CCSS server requires an external internet connection. If you can access the internet directly from your LifeCycle Manager client machine, you can log in to the CCSS server without any initial setup in LifeCycle Manager. However, depending on your organization's internet policies, you may need to do some configuration before you can use CCSS.

CCSS access requires these prerequisites:

• A valid Infor Customer Portal account

  If you do not have an Infor Customer Portal account, contact your Infor customer account executive for more information. Customers should complete a Customer Administrator form to get an Infor Customer Portal membership.

• Access to the CCSS server

  On the machine where the LifeCycle Manager Client is installed, use any of the links listed in the table to verify that you can access the CCSS URL. If the web page for CCSS is displayed, you have access to the CCSS server from your network.

  If you cannot reach the URL page, the CCSS server might be down or there could be a problem with your network configuration. If you use a firewall, the firewall must allow traffic on these ports.

	Port number	Server URL
For Infor Technology products	443	https://ccss1.infor.com/CCSSServerTech https://ccss1.infor.com/CCSSGeneric
For M3 Business Engine	443	https://ccss1.infor.com/<BEversion> https://ccss1.infor.com/CCSSServerGeneric where <BEversion> is your Business Engine version BE1510 or BE1511, etc.