Clearing the LDAP cache

Use this procedure to clear the LDAP cache. The LDAP cache contains information about LDAP group membership of LifeCycle Manager (LCM) users. When a user's LDAP group membership changes, it takes up to one hour before the LDAP cache is reset enabling the user to login using the new LDAP group membership rights.

  1. Select Admin > Roles. The Admin view is displayed and the Roles tab is opened by default.
  2. Click the Clear LDAP cache button at the upper right section of the Roles tab.
  3. When the task is finished, a window is displayed informing you that the LDAP cache was successfully cleared. Click OK.