Relay User Configuration

Relay users are configured using the Relay ID Mappings UI. They are assigned to a local user, for a specific existing relay channel. Both the local user and the relay user must be grid usernames – the names they get when logging on to their respective grids with the installed session providers. The local username is the username of a user in the local (answering) grid. The relay username is the username of a user in the calling grid.

To add relay user IDs, there must be at least one relay channel configured. If there are no relay channels configured, the relay ID section is hidden. If the user has a relay id for all relay channels, the "Relay ID Mappings" pages are not visible in the grid Management UI.